Privacy Policy

Effective Date: October 12, 2026

Introduction

Protecting your personal information is important to CDL PowerSuite LLC.

This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our websites, communicate with us, or use our products and services.

For purposes of this Privacy Policy, references to "CDL PowerSuite," "we," "us," or "our" include CDL PowerSuite LLC, cdlpowersuite.com, ELDT LLC, and eldt.com, unless otherwise noted.

By providing this Privacy Policy, we aim to help you understand our data practices and the choices available to you.

Collection of Your Personal Information

To provide our products and services, CDL PowerSuite may collect personal information, including:

First and last name
Mailing address
Email address
Phone number
Employer and job title
ZIP code
Account registration information
Communications and inquiries submitted to us
SMS communication records, messaging consent, and opt-out preferences
Billing and transaction information

When you purchase products or services, payment information may be processed by third-party payment providers to complete your transaction.

Our software platforms may also process information submitted by training providers, employers, and other business customers. This may include student enrollment information, training records, assessments, certifications, driver qualification documentation, and other information required to provide our services.

Some personal information is provided directly by you or our business customers. Other information may be collected automatically when you interact with our websites, as described below.

Use of Your Personal Information

CDL PowerSuite uses personal information to:

Provide, operate, maintain, and improve our products and services
Process purchases and manage customer accounts
Deliver training and administrative functionality
Provide technical assistance and customer support
Communicate service announcements and important updates
Share information about relevant products, services, educational resources, and events
Send authorized SMS communications and manage messaging consent, preferences, and opt-out requests
Understand website activity and improve the visitor experience
Measure the effectiveness of our marketing and communications
Maintain security, prevent fraud, and comply with applicable legal obligations

We may also use information for other purposes disclosed when the information is collected or otherwise permitted by applicable law.

Sharing Information with Third Parties

CDL PowerSuite does not sell, rent, or lease its customer lists to third parties.

We may share information with trusted providers that help us operate our business, including website hosting services, payment processors, email and messaging providers, analytics platforms, advertising technology providers, and customer support services.

Service providers that process information on our behalf are subject to applicable contractual and confidentiality obligations.

Certain advertising and analytics technologies may also share information with their respective providers for measurement, attribution, or advertising purposes, subject to applicable privacy requirements and consent preferences.

Mobile Messaging Privacy and SMS Communications

CDL PowerSuite Account and Support SMS Program

CDL PowerSuite LLC operates an optional SMS messaging program for users who opt in during account enrollment. This program provides non-promotional account notifications and customer support communications, including account alerts, security notices, training schedule reminders, and service-related updates. We do not send marketing or promotional text messages through this program.

Users may consent to receive these messages by affirmatively selecting the SMS consent checkbox during account enrollment. Providing a mobile phone number or accepting our general Terms and Conditions does not, by itself, constitute consent to receive SMS communications through this program. Consent is optional and is not a condition of purchase.

Messaging Through CDL PowerSuite Customers

CDL PowerSuite also provides SMS messaging functionality that allows training providers, employers, and other authorized organizations to communicate with their students, employees, drivers, leads, and other recipients.

Organizations using our messaging functionality generally determine the recipients, content, and purposes of their messages and are responsible for obtaining and maintaining any required recipient consent, identifying themselves as the sender, honoring opt-out requests, and complying with applicable messaging laws and regulations.

CDL PowerSuite processes messaging information on behalf of these organizations as necessary to provide the Service, subject to applicable agreements and legal requirements.

SMS Information We Collect and Use

In connection with SMS messaging, we may collect and process:

Mobile phone numbers
Message content and communication history
Message delivery and failure information
SMS consent records and communication preferences
Opt-out requests and related records

We use this information to deliver messages, manage communication preferences, process opt-out requests, provide customer support, maintain security, and comply with applicable legal obligations.

We may use third-party messaging service providers to facilitate SMS delivery and related technical services. These providers process information as necessary to perform services on our behalf, subject to applicable contractual and privacy requirements.

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Opt-Out and Support

Recipients may opt out of an applicable SMS messaging program by replying STOP to a text message. For assistance, recipients may reply HELP or contact the organization that sent the message.

For communications sent directly by CDL PowerSuite LLC, recipients may also contact info@cdlpowersuite.com or 1-509-931-1112.

Opting out of one organization's messaging program does not necessarily unsubscribe a recipient from unrelated messaging programs operated by other organizations.

Message frequency varies depending on the applicable messaging program. Message and data rates may apply.

We retain SMS-related information for as long as reasonably necessary to provide our services, fulfill contractual obligations, and comply with applicable legal and regulatory requirements, as further described in the Data Retention section of this Privacy Policy.

Additional SMS Terms

For additional information about CDL PowerSuite LLC's account-notification SMS program, including message frequency, opt-out instructions, and customer support, please review the SMS/Text Messaging section of our Terms and Conditions.

Legal Disclosures

We may also disclose personal information when required by law, to respond to lawful requests, protect our rights or property, investigate security issues, or protect the safety of individuals.

Tracking User Behavior and Website Analytics

CDL PowerSuite uses analytics and tracking technologies to understand how visitors interact with our websites and which content is most useful.

Depending on the website and active integrations, these technologies may include Google Analytics 4, Microsoft Clarity, HubSpot, and advertising or analytics services provided by Meta, Google, and other partners.

These tools may collect information about pages visited, links clicked, navigation patterns, scrolling behavior, mouse movements, and time spent interacting with website content.

Microsoft Clarity may also provide session recordings and heatmaps that help us identify opportunities to improve website functionality and user experience.

We use this information to improve our websites, understand visitor engagement, and evaluate our communications and marketing efforts.

Optional tracking technologies are subject to the applicable cookie preferences and privacy choices described below.

Email Link Tracking

When you click a link in an email from CDL PowerSuite and consent to optional tracking cookies on www.cdlpowersuite.com, we may store a randomly generated identifier in your browser.

The identifier itself does not contain your name or email address. However, the associated information may be connected to your interaction with an email from us.

This feature records which pages of www.cdlpowersuite.com you visit after clicking an email link and estimates how long those pages remain visible.

We use this information to understand which website content is useful to our email recipients and improve future communications.

Email-link tracking activity records are retained for 90 days.

We do not include IP addresses in records collected specifically for this email-link tracking feature. IP addresses may be processed separately through website hosting, security, and other analytics services.

We do not sell email-link tracking information or share it with other companies as a marketing list.

For this feature, we do not record browsing activity when optional tracking cookies are rejected or when our system detects a Do Not Track or Global Privacy Control signal.

To request deletion of email-link tracking information, contact info@cdlpowersuite.com.

Automatically Collected Information

When you access our websites or services, certain technical information may be collected automatically.

This may include:

IP address
Browser and device information
Operating system
Domain names and referring websites
Website access times
Pages visited and interaction activity
Cookie identifiers and similar technical information

We use this information to operate and secure our websites and services, troubleshoot technical issues, understand website performance, and improve the user experience.

Use of Cookies

CDL PowerSuite uses cookies and similar technologies to support website functionality, remember visitor preferences, measure website activity, and evaluate marketing performance.

Some cookies are essential to the operation of our websites. Other cookies are optional and may be used for analytics, customization, or advertising purposes.

We use Termly to provide cookie preference controls on www.cdlpowersuite.com.

Where applicable, visitors can accept or reject optional cookies and update their preferences through the cookie consent banner or Cookie Preference Center.

Disabling certain cookies may affect some website functionality.

For additional details about specific cookies, their providers, purposes, and retention periods, please review our Cookie Policy.

Customer-Managed Training and Driver Records

CDL PowerSuite provides software that enables training providers, employers, and other organizations to manage training, qualification, and administrative records.

Depending on the services used, these records may include student enrollment information, course completion data, training evaluations, certifications, driver qualification documents, and related records.

When information is submitted by a business customer, we generally process it to provide services to that customer, subject to applicable agreements and legal requirements.

Individuals seeking access to, correction of, or deletion of records maintained by a training provider or employer may need to contact that organization directly.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill contractual obligations, comply with applicable laws, and support legitimate business operations.

Retention periods may vary depending on the type of information, the services involved, and applicable regulatory requirements.

Email-link tracking activity records are retained for 90 days.

SMS communication records, consent records, delivery information, and opt-out preferences may be retained as necessary to operate our messaging services, document compliance, fulfill contractual obligations, and comply with applicable legal requirements.

Privacy Rights and Data Deletion

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information associated with you.

You may also have rights to opt out of certain uses or disclosures of personal information, including certain advertising-related activities.

To submit a privacy request, contact us at info@cdlpowersuite.com.

We may take reasonable steps to verify your identity before processing requests.

Certain information may need to be retained for legal compliance, regulatory recordkeeping, security, contractual obligations, or other lawful purposes.

Where information is maintained on behalf of a business customer, we may coordinate with that customer to respond to your request.

Security of Your Personal Information

CDL PowerSuite maintains administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

We use security measures, including encrypted connections such as Transport Layer Security (TLS), to help protect information transmitted through our websites and services.

Although we take reasonable steps to protect information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children Under Thirteen

Our public websites are not directed toward children under thirteen.

We do not knowingly collect personal information directly from children under thirteen in violation of applicable law.

If we become aware that personal information has been collected in violation of applicable requirements, we will take appropriate steps to address the information.

Email Communications

CDL PowerSuite may contact you by email regarding service announcements, account notifications, educational resources, promotional offers, surveys, and other communications related to our products and services.

This section applies to email communications only and does not describe the content of our SMS/text messaging programs.

We may collect engagement information indicating whether emails were opened or links were clicked.

Additional website activity following an email-link click may be collected as described in the Email Link Tracking section.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

Unsubscribing from marketing emails does not necessarily stop account-related or transactional communications.

Links to Other Websites

Our websites may contain links to websites operated by third parties.

CDL PowerSuite is not responsible for the content, security, or privacy practices of external websites.

We encourage visitors to review the privacy policies of other websites they access.

External Data Storage

CDL PowerSuite may store or process information using third-party hosting and infrastructure providers that support the operation, reliability, and security of our services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our products, services, technologies, business practices, or applicable legal requirements.

When updates are made, we will revise the effective date. We may provide additional notice of material changes when appropriate or required by law.

Contact Information

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us.

CDL PowerSuite LLC

3620 N Eden Rd
Spokane Valley, WA 99216

Email: info@cdlpowersuite.com

Phone: 1-509-931-1112